The Maica License and Data Model

Learn about what license is needed when using Maica

The table below outlines the various data objects within the overall Maica solution and what license is required to access these.

Maica Entity Relationship Diagram

Data Object Breakdown

This table focuses on the various data objects in which Maica Client Management and Maica Client Care functionally overlap.

Data ObjectFunctionRequired License

Plan

Read

Client Management

Plan Budget

Read

Client Management

Plan Goal

Read

Client Management

Service Booking

Read/Write/Delete

Client Management

Booking Item

Read/Write/Delete

Client Management

Service Booking

Read

Client Care

Booking item

Read

Client Care

Support Category

Read/Write/Delete

Client Management

Registration Group

Read/Write/Delete

Client Management

Support Category

Read

Client Care

Registration Group

Read

Client Care

Invoice

Read/Write/Delete

Client Management

Invoice Line Item

Read/Write/Delete

Client Management

Payment Request

Read/Write/Delete

Client Management

Remittance

Read/Write/Delete

Client Management

Invoice

Read

Client Care

Invoice Line Item

Read

Client Care

Payment Request

Read

Client Care

Remittance

Read

Client Care

Service Agreement

Read/Write/Delete

Client Management

Agreement Line Item

Read/Write/Delete

Client Management

Agreement History

Read/Write/Delete

Client Management

Service Agreement

Read (exclusing Product)

Client Care

Agreement Item

Read (exluding Product)

Client Care

Agreement History

Read

Client Care

The remainder of the data objects are in line with the below Entity Relationship Diagram and license requirements are in line with application/solution scope.

The above table shows that any data object marked in pink requires and Maica Client Care license, any data object marked in green requires a Maica Client Management license whilst any data object marked in blue form part of the standard Salesforce platform.

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